Building Plastics FAQ
Building Plastics frequently asked questions
Your questions about ordering fascia, soffits, guttering and more from our secure online shop.
What roofing products are available from Eurocell building plastics online?
Eurocell's building plastics online through rooflineonline-sales.co.uk offer a great selection of PVCu roofing products for the home, we manufacture and sell PVC-U fascia (roofline), PVC-c cladding, PVC-U guttering, PVC-U conservatory roofs, PVC-U window trims, tools, fillers, sealants and silicone, fixings (nails and screws etc) and a complete range of tools to get the job done.
Is ordering roofline products from Eurocell online secure?
Yes, ordering from Eurocell online is completely secure.
Yes, ordering from Eurocell online is completely secure.
Will I be charged for delivery of my roofling supplies and roofline products?
Orders over £100 are delivered free. There is a delivery charge of £10 (+ vat) for orders below this. There is also an additional charge for some Scottish regions with the postcodes PA - PH - IV - AB. For full details please contact your nearest EBP Scottish Branch here
Orders over £100 are delivered free. There is a delivery charge of £10 (+ vat) for orders below this. There is also an additional charge for some Scottish regions with the postcodes PA - PH - IV - AB. For full details please contact your nearest EBP Scottish Branch here
Where do you deliver to?
We deliver anywhere in the mainland UK. Sorry but we cannot deliver to the Scottish Islands or Northern Ireland. For details of delivery charges to Scottish regions with the postcodes PA - PH - IV - AB, please contact your nearest EBP Scotland Branch here
We deliver anywhere in the mainland UK. Sorry but we cannot deliver to the Scottish Islands or Northern Ireland. For details of delivery charges to Scottish regions with the postcodes PA - PH - IV - AB, please contact your nearest EBP Scotland Branch here
After ordering, when will my roofline supplies be delivered?
We aim to deliver all roofline supplies within 2 working days of order (subject to stock). If however this is not achieveable we will contact you and let you know.
We aim to deliver all roofline supplies within 2 working days of order (subject to stock). If however this is not achieveable we will contact you and let you know.
What should I do if something goes wrong with my roofline products delivery or order?
In the unlikely event of something going wrong with the order or delivery process please call 01773 842490.
In the unlikely event of something going wrong with the order or delivery process please call 01773 842490.
Are the roofline supplies and roofline products guauanteed?
Yes. All Eurocell Building Plastics products carry a guarantee. 20 years for white products, 10 years laminated boards and 5 years for coloured boards.
Yes. All Eurocell Building Plastics products carry a guarantee. 20 years for white products, 10 years laminated boards and 5 years for coloured boards.
Can I specify a delivery date for my online order of fascia soffit guttering and other building plastics products?
Yes. You can specify a delivery date when you order your PVC-U roofing supplies.
Yes. You can specify a delivery date when you order your PVC-U roofing supplies.
Will I get an order confirmation when I order my roofline supplies?
Yes. When you place your order you will receive an order confirmation by email. This will also act as your receipt.for your roofline supplies.
Yes. When you place your order you will receive an order confirmation by email. This will also act as your receipt.for your roofline supplies.
Will I have to sign for the delivery of my roofline supplies?
Yes. Someone will be required at point of delivery to sign for the goods.
How do I get a VAT receipt for my online order of roofline supplies?
You will be given a VAT receipt at point of delivery.
You will be given a VAT receipt at point of delivery.
Can I return or exchange my purchase of roofline supplies after delivery?
Yes. We have a 14 day no quibble exchange or refund policy.
Yes. We have a 14 day no quibble exchange or refund policy.
How do I pay for my roofline supplies?
Eurocell accepts all major forms of credit and debit cards.
Eurocell accepts all major forms of credit and debit cards.
How do I find my nearest trade depot for roofline supplies?
There are over 120 trade branches throughout the UK, to find your nearest click here
Do Eurocell keep a copy of my order details?
Yes. We do keep a copy of your order details, including contact information and delivery address. However we do not keep a copy of any credit card or debit card information.
Yes. We do keep a copy of your order details, including contact information and delivery address. However we do not keep a copy of any credit card or debit card information.
Is eurocell.co.uk available in another language, apart from English?
No. Our online information is only available in English.
No. Our online information is only available in English.
