Windows and Doors FAQs
Windows FAQs
What’s the price of Eurocell windows?
Price depends on the specification and size of your chosen window style. To receive an accurate quotation, please call us on 0800 988 3050 or submit a request and we will put you in touch with your local Eurocell installer.
Price depends on the specification and size of your chosen window style. To receive an accurate quotation, please call us on 0800 988 3050 or submit a request and we will put you in touch with your local Eurocell installer.
Where can I buy the windows from?
Eurocell has a network of 10,000 fabricators and installers around the UK. We can advise you on the nearest suitable for your needs.
Who will install the windows?Most window companies will offer a supply and install service. Those that don’t will be able to put you in touch with experienced, professional installers.
Eurocell has a network of 10,000 fabricators and installers around the UK. We can advise you on the nearest suitable for your needs.
Who will install the windows?Most window companies will offer a supply and install service. Those that don’t will be able to put you in touch with experienced, professional installers.
Are there any grants available for energy efficient windows?
At the moment there are no grants for installing energy efficient windows. However, in 2012 windows may form part of the Government’s Green Deal initiative, where loans are granted for energy efficient products and paid for from your energy bill savings.
It’s definitely worth considering energy windows as they can save you a significant amount on heating bills by making your home more thermally efficient. For example, according to the Energy Saving Trust, upgrading from single to double glazed windows saves around £135 per year.
At the moment there are no grants for installing energy efficient windows. However, in 2012 windows may form part of the Government’s Green Deal initiative, where loans are granted for energy efficient products and paid for from your energy bill savings.
It’s definitely worth considering energy windows as they can save you a significant amount on heating bills by making your home more thermally efficient. For example, according to the Energy Saving Trust, upgrading from single to double glazed windows saves around £135 per year.
Will new windows reduce noise levels from outside?
Yes! Modern double-glazed windows have much thicker glass units than windows of 10 years ago. This cuts down noise transfer, so you hear less noise inside your home, for a more peaceful, relaxing lifestyle!
Yes! Modern double-glazed windows have much thicker glass units than windows of 10 years ago. This cuts down noise transfer, so you hear less noise inside your home, for a more peaceful, relaxing lifestyle!
Will I need to move out while the windows are being installed?
No, you shouldn’t have to move out of your home while your new windows are being installed. Reputable installation companies will be able to complete the task quickly and efficiently. They normally complete one room before moving onto the next and will talk to you first to explain exactly what is involved.
No, you shouldn’t have to move out of your home while your new windows are being installed. Reputable installation companies will be able to complete the task quickly and efficiently. They normally complete one room before moving onto the next and will talk to you first to explain exactly what is involved.
How long will it take to install my windows?
Exact time depends on the number and style of windows. But as a general rule, a whole house (8-10 windows) should be fitted in 1-2 days. Your window supplier should carry out a full survey before the new windows arrive and will therefore know the extent of work required.
Carrying out the survey also means they will have manufactured all the replacement windows to the exact size needed to replace the old frames – again minimising time on site.
Exact time depends on the number and style of windows. But as a general rule, a whole house (8-10 windows) should be fitted in 1-2 days. Your window supplier should carry out a full survey before the new windows arrive and will therefore know the extent of work required.
Carrying out the survey also means they will have manufactured all the replacement windows to the exact size needed to replace the old frames – again minimising time on site.
How can I tell if a window is energy efficient?
Look out for the British Fenestration Ratings Council (BFRC) Window Energy Label. This is similar to the one you may have seen on your fridge or washing machine. A-rated windows are the most efficient and are the best way of improving the energy efficiency of your home.
Look out for the British Fenestration Ratings Council (BFRC) Window Energy Label. This is similar to the one you may have seen on your fridge or washing machine. A-rated windows are the most efficient and are the best way of improving the energy efficiency of your home.
What will happen to my old windows?
Your window supplier should be able to deal with the old windows. If they’re made from PVC-U then they can be sent to a recycling facility where they are used to make new energy efficient products. Eurocell has its own PVC-U recycling plant.
Your window supplier should be able to deal with the old windows. If they’re made from PVC-U then they can be sent to a recycling facility where they are used to make new energy efficient products. Eurocell has its own PVC-U recycling plant.
How can I make sure my windows have adequate security features?
If you’re worried about your home being a potential target for burglars, then it’s definitely worth asking your window supplier if the company’s products are Secured by Design (SBD) accredited.
SBD is an official UK Police initiative supporting the principles of 'designing out crime.' If your window supplier has this accreditation it means they are authorised to supply windows and doors with an optional Secured by Design endorsed upgrade that includes extra security. For more information on Secured by Design, visit: http://www.securedbydesign.com/index.aspx
If you’re worried about your home being a potential target for burglars, then it’s definitely worth asking your window supplier if the company’s products are Secured by Design (SBD) accredited.
SBD is an official UK Police initiative supporting the principles of 'designing out crime.' If your window supplier has this accreditation it means they are authorised to supply windows and doors with an optional Secured by Design endorsed upgrade that includes extra security. For more information on Secured by Design, visit: http://www.securedbydesign.com/index.aspx
What guarantee should I ask for?
Most window companies offer a guarantee. Ask for details when you request a quote.
Most window companies offer a guarantee. Ask for details when you request a quote.
Will I need to re-plaster inside my house?
Some minor plaster work may be required around the window reveals, although your installer should carry out this work.
Some minor plaster work may be required around the window reveals, although your installer should carry out this work.
Will I need to remove window dressing such as curtains?
Yes, you will need to remove these to allow the installer clear access to the windows
Yes, you will need to remove these to allow the installer clear access to the windows
Will the installer need access to my house?
Yes, they will need access to both the exterior and interior of your house to carry out window replacements. A reputable installer will make these arrangements with you and ensure that any mess is cleared away when the job is finished.
Yes, they will need access to both the exterior and interior of your house to carry out window replacements. A reputable installer will make these arrangements with you and ensure that any mess is cleared away when the job is finished.
How do I know if my installer will be reliable?
Ask for three references, which will allow you to speak to other homeowners and find out what kind of service they provide.
Ask for three references, which will allow you to speak to other homeowners and find out what kind of service they provide.
Do I need planning permission for windows?
Planning permission is not normally required for repairing, fitting or replacing doors and windows, unless you own a listed building. If you live in a conservation area (or other designated area) you should consult with your local planning authority. Visit: www.planningportal.gov.uk for more information.
Planning permission is not normally required for repairing, fitting or replacing doors and windows, unless you own a listed building. If you live in a conservation area (or other designated area) you should consult with your local planning authority. Visit: www.planningportal.gov.uk for more information.
How should I clean the frames?
Normally, a soft cloth and warm soapy water is all that is required to remove dirt and grime. If you want a professional quality finish, specialist PVC-U cream cleaner is available to buy from all Eurocell branches nationwide.
Abrasive cloths and solvents should never be used to clean PVC-U, as they will damage the surface finish of the profile.
Normally, a soft cloth and warm soapy water is all that is required to remove dirt and grime. If you want a professional quality finish, specialist PVC-U cream cleaner is available to buy from all Eurocell branches nationwide.
Abrasive cloths and solvents should never be used to clean PVC-U, as they will damage the surface finish of the profile.
Doors FAQs
What’s the price of Eurocell doors?
Price depends on the specification and size of your chosen door style. To receive an accurate quotation, please call us on 0800 988 3050 or submit a request and we will put you in touch with your local Eurocell installer. For a composite entrance door quotation, simply design your door using our simple configurator and we will come back to you with a price!.
Price depends on the specification and size of your chosen door style. To receive an accurate quotation, please call us on 0800 988 3050 or submit a request and we will put you in touch with your local Eurocell installer. For a composite entrance door quotation, simply design your door using our simple configurator and we will come back to you with a price!.
How long will it take to install a new door?
Entrance doors can be fitted within a day, which means your home remains secure. The installer may need additional time to complete the final adjustments.
Entrance doors can be fitted within a day, which means your home remains secure. The installer may need additional time to complete the final adjustments.
My existing door is an odd size – is that a problem?
Not normally. The Dales Collection of composite doors can be made to a wide range of sizes, so most entrance door sizes can be accommodated. The same is true for French, patio and bi-fold lifestyle doors.
Not normally. The Dales Collection of composite doors can be made to a wide range of sizes, so most entrance door sizes can be accommodated. The same is true for French, patio and bi-fold lifestyle doors.
Can I just change just the door or do I need a frame?
The majority of homeowners change the frame at the same time as the door. That’s because timber frames are often the first to fail, either because of rot or the fixing into the wall work loose over time. Also, changing both the frame and the door allows you to specify security features, such as Secured by Design specification, for example. Changing the frame also means you are free to choose a new colour and the installer can fit insulation around the frame to improve thermal performance and eliminate draughts.
The majority of homeowners change the frame at the same time as the door. That’s because timber frames are often the first to fail, either because of rot or the fixing into the wall work loose over time. Also, changing both the frame and the door allows you to specify security features, such as Secured by Design specification, for example. Changing the frame also means you are free to choose a new colour and the installer can fit insulation around the frame to improve thermal performance and eliminate draughts.
What security features should I ask for?
Internally-beaded windows are commonly used today as it means that glazing units cannot be removed from the outside - one method of entry that burglars are familiar with. Doors should also feature multi-point locking systems. For advanced performance, Secured by Design specifications are available on doors and windows.
Internally-beaded windows are commonly used today as it means that glazing units cannot be removed from the outside - one method of entry that burglars are familiar with. Doors should also feature multi-point locking systems. For advanced performance, Secured by Design specifications are available on doors and windows.