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Eurocell Building Plastics Returns Policy


1. Collected products


All items purchased from a Eurocell branch must be returned either to the branch they were purchased from or any other Eurocell branch in the UK, along with proof of purchase (receipt or invoice). 
To find your nearest branch, visit eurocell.co.uk or call 08000 77 88 88   

1.1 Returns to Stock – Ordered in error



1.2 Returns to Stock -  Defective products 


2. Delivered products

Eurocell must be informed, within five days of delivery, of the exact quantities and product codes of claims before any returns can be authorised, so the correct collection notes can be raised for signing. No credits or replacements will be issued if the delivery documents are not checked, clearly signed and printed by both the customer and the driver before the delivery vehicle leaves the customer site.

2.1. Damaged Products



2.2. Returns to Stock - Delivery errors


2.3. Returns to Stock – Ordered in error


2.4. Defective Products



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