Coventry's Newly Refurbished Eurocell Branch
1 July 2007
Customers who visited our Coventry depot on Monday were in for a treat. Nigel Langston the depot manager had spared no expense in putting on a slap up breakfast for all customers. Ok, so the bit about no expense spared was an exaggeration, but Nigel and his lads did do a mean bacon roll.
Supported by the EBP team including Tony, Warren, Fraser and Laura the whole event turned out to be a resounding success. A stream of customers throughout the day made sure that there was plenty of friendly banter about the state of the market and of course latest football scores. There was also an element of excitement generated by the football draw where one lucky customer had the chance to win a season ticket to Coventry City. Considering the Ricoh stadium is only two minutes from the depot the winner will find it even more convenient to call into the depot before a match!
The breakfast morning also gave customers the chance to see the newly refurbished depot. Nigel was justly proud of his new larger trade counter that now displays the IQ750 mini roof sample. As Nigel says ‘We have had a tremendous response from customers for the IQ750 modular roof. They really like the fact it is in stock and so easy to fit.’ Any customer who hadn’t yet seen the full size version also had a chance to do so as Tony was also on hand with the IQ750 truck.
In addition to refurbishment the depot now has new opening hours. In an effort to make it more convenient for customers Coventry, along with all the other Midlands Depot will now open from 7.30am to 5.00pm. Adds Nigel; ‘Opening at 7.30 instead of 8.30 has made a big difference to our customers as it gives them more time to call in on the way to the site in a morning.’
First sale of the day, was gained by Mark Baker who is the new sales person for Coventry. Mark has worked for the company since 1998 although he did leave for a short time before rejoining us a few moths ago. As he says; ‘It feels good to be back and it’s a great feeling to know that once you make the sale you have the back up of the depot team and stock.’
Most of the customers at Coventry are trade although there is an element of passing DIY business. The installers mainly carry out renovations for homeowners with our roofline products being a firm favourite. During the morning the depot had visits from Coventry Conservatories, Kiwi Windows, C L Charley Profascia along with many other customers. The general consensus with installers was that; ‘there is a lot of business out there if you look for it.’
The whole day was an obvious success with customers and as Nigel says; ‘Its all about keeping products in stock, if we can do that then customers will be happy.’
Coventry depot is based on Kingswood Close which is two minutes from the Coventry City Football Club Ricoh Stadium.
For more information on you nearest Eurocell Building Plastics Depot contact Eurocell on 01773 842300 or visit the website www.eurocell.co.uk.