Help Center
Security and Hardware
Can I collect my security hardware today?
Yes. Order online and choose click-and-collect. If your closest store has what you need in stock, you can pick it up later today.
Can I have my security hardware delivered?
Yes. Any order over £50 (excluding VAT) is eligible for free delivery across the UK mainland. Orders below £50 can also be delivered with a small delivery charge.
Do you have different security hardware colours?
Yes. Some of our security hardware colour matches with our other UPVC products. We also have finishes including chrome available.
Where should I buy my security hardware?
Eurocell is the UK’s leading UPVC manufacturer, recycler and distributor. For more than 45 years, trade professionals have trusted us to provide the highest quality security hardware across our national network of more than 215 branches.
Windows
Can I get different coloured UPVC windows?
Yes, there are a range of contemporary and traditional colours for both styles of window frames we offer. Our composite and UPVC doors are available in those same colours and others, so you can either colour match your windows and doors or create contrasting colour styles.
How can I make sure my UPVC windows have adequate security features?
If you’re worried about your home being a potential target for burglars, then it’s definitely worth asking your window supplier if the company’s products are Secured by Design (SBD) accredited.
SBD is an official UK Police initiative supporting the principles of 'designing out crime.' If your window supplier has this accreditation it means they are authorised to supply windows and doors with an optional Secured by Design endorsed upgrade that includes...
Do Eurocell Home UPVC windows come with a guarantee?
Yes, all our products are guaranteed for up to 10 years.
Will I need to re-plaster my house after the windows are fitted?
Some minor plaster work may be required around the window reveals, although your installer will carry out this work.
Will I need to remove window dressings like curtains and blinds?
Yes, you will need to remove these to allow the installer clear access to the windows.
Will the UPVC window installer need access to my house?
Yes, they will need access to both the exterior and interior of your house to carry out window replacements. Our installers have been fully trained in working safely in our customer's home and will make the necessary arrangements with you. They always ensure that any mess is cleared away when the job is finished.
Do I need planning permission for UPVC windows?
Planning permission is not normally required for repairing, fitting or replacing doors and windows, unless you own a listed building. If you live in a conservation area (or other designated area) you should consult with your local planning authority. Visit: www.planningportal.gov.uk for more information. Our surveyors will go through all the required arrangements with you at the point of survey. If you have any questions before you buy, please get...
Do you sell UPVC sill repair covers?
Yes. If you’re looking for a damaged sill replacement, our UPVC sill repair covers are perfect for making a quick repair of an existing sill. Using a sill repair cover avoids the need to remove and replace the existing sill, saving valuable time and money in the process. Shop online today.
Can I buy my Eurocell UPVC window sills online?
Yes. Shop online today and you can choose whether to collect from one of our nationwide branches or have your products delivered to your site.
How secure are Eurocell Home windows?
Very secure. All Eurocell Home opening windows have locking handles as standard and all our windows are internally beaded. This means the trims that hold the glass in place are on the inside of the window, so they can’t be easily removed from the outside, which would allow the glass to be taken out easily, giving fast access into a property. All Eurocell window systems are vigorously tested to the latest security standards, for your peace of mind...
Flooring and Skirting
Will I need a mitre block when I install plastic skirting boards?
Yes - but only to mitre the architraves. UPVC skirting boards don’t need a mitre block. Check your local Eurocell branch, or browse our online store, to find a suitable mitre block.
How do I install Roomline plastic skirting boards?
We always recommend you using Silversil Never Nails or standard building adhesives, both of which are available from your local Eurocell branch or through our online shop. Fix All High Tack is perfect for guaranteeing a superior performance.
Can I start installing my plastic skirting boards from anywhere in the room?
No. Fitting Roomline UPVC skirting boards always follows the same pattern: start at the door opening and work around the room in a clockwise direction.
Should I fit my UPVC skirting boards or carpet first?
In any room where you plan to install a carpet, you should always install your UPVC skirting boards first. However, if the room already has a carpet fitted and you are simply looking to replace wooden skirting boards with new plastic skirting boards, don’t worry. Roomline skirting boards can be fitted over an existing carpet.
Should I fit my UPVC skirting boards or laminate first?
If you’re planning to lay a new laminate or tiled floor, do this before you fit your Roomline skirting boards.
How do I fix the jointing pieces in UPVC skirting boards?
There’s nothing too complicated about this. Just use Eurocell superglue to fix the jointing pieces and you shouldn’t have any problems in the future.
Can UPVC skirting boards hide cables?
Yes. The gasket on the bottom of Roomline skirting boards can hide low voltage speaker cables and telephone wires.
Are 135- or 150-degree angle jointing pieces available to buy?
No. You will need to mitre your Roomline skirting boards to achieve these angles. Mitre blocks are available from your local Eurocell branch.
How do I clean plastic skirting boards and architrave?
Roomline skirting boards and architrave are very easy to clean. All you need is a damp cloth. Simply wipe the boards and admire the finish. For stubborn marks, use a non-abrasive cream cleaner to help. We recommend SilverSil Cream Cleaner. Using chemical-based cleaners or abrasive materials is NOT recommended.
Do you deliver plastic skirting boards?
Yes. Any order over £50 qualifies for free delivery across mainland England, Scotland, and Wales.
Silicones Adhesives and Cleaners
Can I collect my silicones, adhesives, and cleaners today?
Almost certainly, yes. Each of our nationwide network of more than 215 branches stocks the vast bulk of our silicones, adhesives and cleaners. Try our click and collect service to find your nearest branch.
Can I have my silicones, adhesives, and cleaners delivered?
Yes, we offer nationwide delivery to mainland UK on all silicones, adhesives, and cleaners.
Do you have different silicone and adhesive colours?
Yes. Our silicones and adhesives are available in a range of different silicone and adhesive colours.
Where should I buy my silicones, adhesives, and cleaners?
Eurocell is the UK’s leading UPVC manufacturer, recycler and distributor. We’ve been trusted by the trade to deliver high quality, long lasting and professional-grade silicones, adhesives and cleaners for more than 45 years. Across our national network of more than 200 branches, we have thousands of product experts able to offer support and advice you need for your latest project. We can deliver directly to your site, or you can click and collect...
Tools Fixings and Accessories
Can I collect my tools, fixings and accessories today?
Yes. Simply check on our website for the stock levels at your nearest branch, then choose click and collect when completing your order. With more than 215 branches across the country, you’re almost guaranteed to be able to get everything you need at super-fast speed.
Can I have my tools, fixings and accessories delivered?
Yes. All orders from Eurocell can be delivered anywhere across mainland UK.
Where should I buy my tools, fixings and accessories?
For almost five decades, Eurocell has been trusted by trade professionals across the UK. In part, that trust has been earned through our high quality, long lasting and professional grade tools, fixings and accessories. Across our national network of more than 215 branches, we have thousands of product experts able to offer support and advice you need for your latest project. We can deliver your order straight to your site, or you can click and collect...
Eurocell Extensions FAQs
Why should I choose a EurXtension?
Because a EurXtension is your dream extension made simple! We fully manage the process for you from design to completion and you can be enjoying your new energy efficient space in weeks not months; not to mention a fixed price and the option of finance to help you spread the cost.
Will my EurXtension be energy efficient?
Yes, each component of the EurXtension system plays a part in delivering an energy efficient space. SIPs panels provide unrivalled insulation and airtightness; combining SIPs panels with our A-rated windows and doors, and our roof solution that is 10 times more efficient than our A rated windows you can be confident that your new space is working hard to save you money on your energy bills.
Will I be able to use my EurXtension all year round?
Yes, EurXtension system allows you to create a space that is welcoming and comfortable whatever the weather!
Why should I choose a EurXtension over a warm roof solution?
Choosing to replace your existing conservatory with a EurXtension gives you an opportunity to create a tailor-made, thermally efficient space perfect for your needs. however if your current conservatory is already a space you love but you’re looking to resolve the age old too hot in summer and too cold in winter issue, then our Equinox roof system might be what you’re looking for, fully insulated, suitable to install on any existing conservatory...
Can I customise my EurXtension?
Absolutely! EurXtensions can be tailor-made to create your dream space. Choose the shape you require, decide where you want them and then select your windows and doors from our range of styles and colours, choose your roof style, tile colour and if you like why not add rooflights for that extra flood of natural light!
Will a EurXtension add value to my home?
Whether you’re looking to add a new extension or replace an old conservatory, a EurXtension will undoubtably add value to your home. Adding additional rooms to a house will always increase the value of the property, and with recent reports indicating that an old conservatory can de-value a home by as much as £15,000 due to their reputation of being too cold in the winter and too hot in the summer, choosing to add a EurXtension to your home ...
How much does a house extension cost?
If you're considering a house extension, keep in mind that several aspects can impact the overall cost. These encompass elements such as the extension's size, style, and the amount of glazing in the walls and roof. Don't forget to explore modern solutions like Eurocell's EurXtension, which could provide a valuable addition to your project.
Do I need planning permission for an extension?
Orangeries or house extensions may not always require planning permission, usually falling under permitted development if size and criteria are met. For full criteria, visit the Planning Portal website. Consider Eurocell EurXtension for innovative options.
What's the difference between orangery and conservatory?
A conservatory boasts a glass structure with a pitched glazed roof perched upon a brick base, whereas an orangery features a brick structure with spacious windows and a flat roof incorporating a glass lantern.
How long is the house extension process?
The key time determinant for a house extension is its foundation work. Duration depends on ground conditions and need for piled foundations. After the base, using Eurocell's EurXtension could speed up construction, taking weeks with pre-fab or months with traditional methods.
Click and Collect
Can someone collect on my behalf?
We're happy for someone else to collect your order. The person you've nominated must present a copy of the order confirmation or order number.
Please note: Age-restricted products can only be collected by people who can verify their age.
Can I cancel my Click + Collect order?
Yes, you can cancel your order by contacting the branch or following the instructions in the confirmation email.
VIP
Doors
What is the difference between patio and French doors?
Dating back 400-500 years, French doors are normally identified by the way they open. French doors usually operate on hinges and open out from your house or conservatory towards your garden. In contrast, patio doors operate on a sliding mechanism and move from side to side.
Why choose Eurocell Home for your doors?
All Eurocell UPVC doors offer complete peace of mind. Long guarantees assure you of each door’s quality. Every door is manufactured in the UK, each installation is quality checked, and we offer national support to all our customers through our network of 215+ branches and 2,000+ team members. We also recycle huge amounts of uPVC and our products are consistently higher in recycled uPVC than most other manufacturers.
Does Eurocell provide door architrave and finishing touches?
Yes. We know the importance of getting all the little details right. That’s why our uPVC door architrave offers a guaranteed perfect colour-match with all Eurocell uPVC doors and windows. Eurocell door architraves are long lasting, easy to maintain and quick to install.
How much does installing new doors cost?
Every project is different and final costs depend on a range of factors. The type and style of your door, the size of door you need, the material it is made from, the glass features it contains and the locking systems it uses can all impact the final price. We are happy to provide you with a bespoke quote based on your exact requirements.
What is the standard size of a front or back door?
Four different external door widths are common across the UK: 686mm (27"), 762mm (30"), 838mm (33") and 915mm (36"). The most common of those are 762mm and 838mm. In modern buildings, doors measuring 838mm are particularly common. That’s because doors of that size comply with regulations surrounding disability access.
What are the benefits of French doors?
Installing new UPVC French doors is a solid way to add value to your home. They provide an excellent source of natural light, outstanding energy efficiency, and all the security you need to keep your home safe. And because they open outwards, on warm days they are excellent for connecting your home to your garden and making the inside and outside feel at harmony.
What makes a door a French door?
French doors are normally identified by two things: first, they open on hinges out into the outdoors. And, secondly, French doors normally have a glass pane that stretches for most of the vertical length of the door. This is in line with the traditions of Renaissance architecture in the 16th and 17th century.
What is the difference between Aspect and Studioglide bi-fold doors?
Aspect bi-fold doors are made from UPVC and coordinate with our Logik range of UPVC windows. StudioGlide bi-fold doors are made from aluminium, so they offer a different aesthetic to your property. Both are excellent choices. They are both guaranteed for 10 years, offer minimal sight lines, and are available in a range of attractive colours.
Are bi-fold doors secure?
Yes, all bi-fold doors from Eurocell are completely secure and tested to industry-recognised standards. UPVC Aspect bi-fold doors are accredited by the British Standards Institute (BSI) and are Secure by Design approved. Both UPVC Aspect bi-fold doors and aluminium StudioGlide bi-fold doors are tested to meet PAS24 security standards. And both choices come with a 10-year guarantee for long-term peace of mind.
Can bi-fold doors be triple-glazed?
Yes. Just let us know when you place your order and we’ll do the rest.